Frequently Asked Questions (FAQs)

1. How can I place an order?

Simply browse our collections, select your favorite bangles, add them to cart, and proceed to checkout. Follow the payment steps to confirm your order.

2. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Debit/Credit Cards
  • Online Payment Methods (if available)

3. How long does delivery take?

Delivery usually takes:

  • 2–5 working days within Pakistan
  • Delivery times may vary during sales or holidays.

4. Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) in most cities across Pakistan.

5. Can I track my order?

Yes. Once your order is shipped, you will receive tracking details through SMS, WhatsApp, or email.

6. What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, contact us within 24 hours after delivery with product pictures for assistance.

7. Do you accept returns or exchanges?

Yes, exchanges may be available for damaged or incorrect items according to our return policy.

8. Are your product colors exactly the same as pictures?

We try our best to display accurate colors, but slight differences may occur due to lighting and screen settings.

9. How can I contact customer support?

You can contact us through:

  • WhatsApp
  • Email
  • Social media pages
  • Website contact form

10. Do you offer bridal or customized bangles?

Yes, we offer bridal collections and selected customized designs depending on availability.

11. Is my personal information secure?

Yes. Your personal information is protected and kept confidential according to our Privacy Policy.

12. Can I cancel my order after placing it?

Orders can only be canceled before shipment. Once dispatched, cancellation may not be possible.

13. Do you deliver nationwide in Pakistan?

Yes, we deliver to most cities and areas across Pakistan.

14. How will I know my order is confirmed?

After placing your order, you will receive a confirmation message or call from our team.

15. Do you offer discounts or sales?

Yes, we regularly offer seasonal sales, Eid offers, and special discounts. Follow our social media pages for updates.